Terma has its headquarters and manufacturing plant for all radiators & heating elements situated in Gdansk, Poland.
In the UK Terma has a sales office, showroom and distribution centre located in St Helens, England (on the border of Liverpool and Greater Manchester).
Terma carries a large number of its products in UK stock which are available on a 24-48 hour delivery service via our partners.
Looking to Buy? Terma is a manufacturer and does not sell direct to the public and you need to purchase through one of our partners.
(The only exception to this is customers local to our UK office who visit in person and are welcome to buy direct from our showroom. This can be items from stock or special order radiators we will put through production).
We are happy to take product enquiries by phone and answer any questions you might have.
Please Note: We cannot take orders from the public or give any prices over the phone. We can refer you to one of partners for this.
Our UK Office is open Monday to Friday 8:30am to 4:30pm.
Outside of these hours please use the email addresses listed and we shall come back to you.
Sales Team - Heating Products
United Kingdom
UK Sales Office & Drop Ship Distribution Centre:
Telephone: +44 (0) 1942 272 172
Address: Terma Products (UK) Ltd
Raspberry Court
1 Marlborough Way
Haydock
ST. HELENS
WA11 9FT
Sales Email Address: sales@termagroup.co.uk
After Sales Email Address: aftersales@termagroup.co.uk
Dave Thornback:
UK Based Field Sales Manager
Dave is contactable for any new or existing clients wishing to book a meeting with Terma. In the first instance we advise you visit us at our showroom so you can see all of our designs on display. However, Dave will happily come and see any client at your premises. Dave has over 30 years experience in the radiator industry and is extremely knowledgeable.
Mobile: + 44 (0) 7944 814 292
Email: dave.thornback@termagroup.co.uk
Alex Ramsay:
UK Based – Managing Director
Alex is contactable for larger corporate clients and online clients only looking to add Terma products to their offering. Please always email in the first instance. Enquiries from the general public please contact the UK Sales Office (above) during our opening hours. Thank you.
Mobile: + 44 (0) 7375 519 211
Email: alex.ramsay@termagroup.co.uk
United Kingdom, Ireland, Turkey, Australia
Hanna Van Zweden:
Poland Based Sales Manager Scandinavia & UK
Mobile: + 48 (0) 607 451 959
Email: hanna.van.zweden@termagroup.pl
OTHER REGIONS:
Sweden, Norway, Denmark, Finland
Hanna van Zweden:
Mobile: +48 607 451 959
Email: hanna.van.zweden@termagroup.pl
France
Didier Ledrole:
Mobile: +33 (0) 6 99 91 01 01
Email: didier.ledrole@termagroup.pl
Alicja Dawidowska:
Mobile: +48 607 451 035
Email: alicja.dawidowska@termagroup.pl
Padique Christophe:
Mobile: +48 665 451 233
Email: christophe.padique@termagroup.pl
Spain, Portugal, Belgium, Marocco
Alicja Dawidowska:
Mobile: +48 607 451 035
Email: alicja.dawidowska@termagroup.pl
Padique Christophe:
Mobile: +48 665 451 233
Email: christophe.padique@termagroup.pl
Italy
Mirko Palumbo:
Mobile: +39 347 786 386 0
Email: mirko.palumbo@termagroup.pl
Germany, Austria, Switzerland
Marc Rehmann:
Mobile: +48 607 451 306
Email: marc.rehmann@termagroup.pl
Germany (East region)
Gabriel Uwe:
Mobile: +49 171 528 1085
Email: uwe.gabriel@termagroup.pl
Czech Republic, Slovakia, Greece, Cyprus
Jiří Lakosil:
Mobile: +420 774 924 084
Email Address: jiri.lakosil@termagroup.pl
Holland, Luxembourg, Germany, Austria, Switzerland
Monika Goluch:
Mobile: +48 607 451 947
Email: monika.goluch@termagroup.pl
Balkan countries, Estonia, Lithuania, Latvia, Bulgaria
Maritta Filip:
Mobile: +48 607 779 066
Email: maritta.filip@termagroup.pl
Ukraine, Moldova, Belarus, Armenia, Romania, Bulgaria
Inna Jacenko:
Mobile: +48 607 451 202
Email: inna.jacenko@termagroup.pl
FREIGHT FORWARDING TEAM - HEATING PRODUCTS:
United Kingdom, Ireland, Australia, Sweden, Norway, Denmark, Finland, Czech Republic, Slovakia, Greece, Cyprus, The Netherlands, Turkey
Aleksandra Ostrowska: +48 607 451 982
Germany, Austria, Switzerland, Luxembourg
Katarzyna Maranowska : +48 607 451 120
France, Spain, Portugal, Belgium, Italy
Tatiana Suprun: +48 607 451 977
For other regions
orders-heating@termagroup.pl
QUESTIONS RELATED TO ORDERS THAT HAVE ALREADY BEEN PLACED CAN BE SENT TO:
United Kingdom, Ireland, Australia
logistics-heating@termagroup.co.uk
Other regions
logistics-heating@termagroup.pl
Comments and suggestions related to product quality can be sent to:
service@termaheat.pl
COMPANY DATA
TERMA SP. Z O.O.
Czaple 100
80-298 Gdańsk
Poland
NIP: 583-10-18-844
REGON: 190558447
